About the Book
I, GVN Sharma, having 28 years of core experience in sales and marketing. In sales,customer interactions are a challenge because their response is unpredictable. This book is a mirror image for sales interaction, helps marketers to admire the customers in chitchat. All my higher officers and companies have given me a free hand to learn and execute business practices. Later on, Executive Officers have made me a sales trainer to share my experience with sales teams. I sincerely thank them for recognizing my sales experience.
I found many of the Management graduates are not interested in the sales and service
industry, fear in interaction with people, and fieldwork. They might have misunderstood customer service, but it is a great opportunity that doesn’t come to all.
On the other hand, unlearned people and education drop-outs are choosing sales and marketing jobs for their survival. Hence they are missing selling theories and industry discipline, not able to meet the customers’ expectations. Customers are also missing the right information about the products and services. In this confusing stage, selecting the products has become a question mark for the customers.
Organizations’ theory and purpose should properly carry on to consumer society. The sales and marketing industry is lacking good communicators and customer service executives for their products.
My book; SIXER ON SALES PITCH; is a self-trainer to the sales staff, in engaging and
satisfying customers’ needs. I explained all the alerts and required skills in selling a product. I hope this book helps sales associates, supervisors, and business owners. Management graduates and experienced trade agents would redefine customer service. Selling is a challenge, and I believe this book navigates them to become stalwarts.
About the Author
After education, I joined as a salesman at a marketing company at my friend's suggestion.I was not interested in fieldwork, meeting traders, and request for orders. It took some time to adjust to retail culture and company sales pressure. I made my mind to grow in sales and customer service.In my sales career, I marketed more of push products by convincing. Selling upcoming products is crazy, respect in retail trade.The market recognized me as a bestseller for that I thank retail trade. After joining Branded companies, I preferred only fieldwork and relationship. I am into sales teaching and training, and by God's grace, I crossed many milestones. Hard work should be our energy and, Convicting should be our art of living.
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